Subscription FAQ
Can I give / transfer credits to someone else’s account?
As a PRO subscriber, you can tips other users with credits in one of two ways: Tip user's creation On the creation screen, next to the creation title, click on 3 dots menu > Tip Choose the number of credits you would like to tip the user > Send tip. ...
Can I cancel my subscription?
You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page ...
After I subscribe, what happens if I use all the credits?
To get more credits after you've used them all, you can use the "Charge Now" button, which accelerates your next subscription payment to some time in the next few minutes.
If I cancel my subscription, can I renew it later?
No, you will have to sign up for a new subscription. However, instead of cancelling, you can instead pause your subscription indefinitely, and then un-pause it when you're ready to continue.
How can I change my subscription plan?
Unfortunately for now, the only way is to cancel your current subscription and then purchase a new one. This means that you will be charged immediately for the new plan. We're hoping to be able to improve this soon.
Can I still buy credit packs if I've subscribed?
Yes. You will also have the option to "Charge Now" which accelerates your next subscription payment to some time in the next few minutes. This is usually a better option because credit packs are more expensive than NightCafe PRO.
Do credits expire or do they roll-over?
Credits never expire. They will always roll-over into the next month and can be used at any time in the future.
How can I cancel, pause or delay my subscription?
You can cancel, pause or delay your next subscription payment any time in the user dashboard under Manage subscription.
Will I receive credits on the same day each month?
For NightCafe PRO subscriptions, you will be charged (and receive your credits) on the same day each month when possible (some months have fewer days than others). You can see when your next payment is scheduled under Manage subscription. For ...
Is there a recurring charge for subscriptions?
NightCafe PRO is a subscription with a monthly recurring charge (and monthly credits).
After purchasing credits, how soon will they appear in my account?
Usually, your credits will appear in your account within 1 minute of your purchase. On rare occasions, it may take longer. If it ever takes longer than 10 minutes, please reach out to us via the Support form and include your order number.