Why was I charged more than checkout showed?

Why was I charged more than it showed at checkout?

If the amount charged is higher than the price shown on the pricing page, this is usually because of local taxes.

Prices are shown exclusive of tax

  • Plan prices on the pricing page are shown in USD excluding tax.
  • At checkout, Paddle (our payment provider) adds VAT or sales tax based on your country.
  • The final amount on your receipt includes tax.

Change plan modal

When changing plans, the modal also notes that prices are exclusive of local taxes. Your actual charge will include applicable tax.

PRO top-ups

One-off credit top-ups also show "plus any applicable local taxes" at checkout.

Check your actual charged amount and receipt in Manage subscription → Payments table. If the amount still does not match what you expected, contact us via the feedback form with your receipt.