Cancelling your subscription does not automatically issue a refund.
What happens when you cancel
- Your subscription is set to cancelled and will not renew.
- You keep your PRO perks until your expiry date (shown as "PRO perks expire" on the Manage subscription page).
- After PRO expires, unused Fast Credits remain on your account but can only be used on non-PRO models.
Refund policy
Refunds are considered on a case-by-case basis:
- We may refund your latest subscription payment if you have not used any credits or created any images since that payment.
- Credit packs and PRO subscriptions are non-refundable once any credits have been used.
- We do not offer partial or pro-rated refunds.
- Refund requests must be made within 7 days of the payment.
To request a refund, contact us via the feedback form and include your account email, order ID and the date of the charge.
Manage your subscription at Account settings → Manage subscription.