After purchasing credits, how soon will they appear in my account?

After purchasing credits, how soon will they appear in my account?

Usually, your credits will appear in your account within 1 minute of your purchase. On rare occasions, it may take longer. If it ever takes longer than 10 minutes, please reach out to us via the Support form and include your order number.

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    • Will I receive credits on the same day each month?

      For NightCafe PRO subscriptions, you will be charged (and receive your credits) on the same day each month when possible (some months have fewer days than others). You can see when your next payment is scheduled under Manage subscription. For ...

    • My credits went to the wrong account!

      Your credits will go to whatever account you're logged in to when you purchase them. If this is the wrong account for some reason, contact us via the Support form and we'll transfer them for you.

    • Is there a recurring charge for subscriptions?

      NightCafe PRO is a subscription with a monthly recurring charge (and monthly credits).

    • How can I change my subscription plan?

      Unfortunately for now, the only way is to cancel your current subscription and then purchase a new one. This means that you will be charged immediately for the new plan. We're hoping to be able to improve this soon.

    • Can I still buy credit packs if I've subscribed?

      Yes. You will also have the option to "Charge Now" which accelerates your next subscription payment to some time in the next few minutes. This is usually a better option because credit packs are more expensive than NightCafe PRO.