If you see an Error 403 or E403 when trying to subscribe or pay, Paddle (our payment provider) is blocking the transaction because your location is in a restricted country or region. Paddle enforces this for international sanctions and compliance — NightCafe cannot override it.

Restricted countries and regions

Paddle blocks purchases from the following locations. This list is maintained by Paddle and may change — see Paddle's official list for the latest version.

• Afghanistan
• Antarctica
• Belarus
• Burma (Myanmar)
• Central African Republic
• Cuba
• Crimea (Region of Ukraine)
• Democratic Republic of Congo
• Donetsk (Region of Ukraine)
• Haiti
• Iran
• Iraq
• Kherson (Region of Ukraine)
• Libya
• Luhansk (Region of Ukraine)
• Mali
• Netherlands Antilles
• Nicaragua
• North Korea
• Russia
• Somalia
• South Sudan
• Sudan
• Syria
• Venezuela
• Yemen
• Zaporizhzhia (Region of Ukraine)
• Zimbabwe

What to try

1. If you are in a restricted country, connect to a VPN in a supported country and try checkout again.
2. If you are not in a restricted country but have a VPN on, try disconnecting the VPN — it may be routing you through a blocked region.
3. Try a different browser or device.

Payment failed (not E403)

If your card was declined, you may see a payment failed message instead. Check that you have sufficient funds and that your card details are up to date via Manage subscription → Change Payment Method.

If you still cannot complete payment, contact us via the feedback form and include your country, whether you are using a VPN, and a screenshot of the error.