Payment FAQ
My credits went to the wrong account!
Your credits will go to whatever account you're logged in to when you purchase them. If this is the wrong account for some reason, contact us via the Support form and we'll transfer them for you.
Is there a one-off payment option, or do I need to subscribe?
If you don't want to subscribe, you can instead buy a credit pack. However, you should know that credit packs don't come with PRO benefits, and you'll still see ads. NightCafe PRO subscriptions can be paused, delayed or cancelled at any time, so in ...
Is the checkout secure?
Yes. Payment is handled through the Paddle checkout. Paddle is a Merchant of Record that is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). When you make a purchase, you are actually paying Paddle through their ...
Can I get a refund?
It depends on the product you purchased, how much you used it, and the reasons for wanting a refund. Please see our Refund Policy for full details.
Do you keep my card details?
No. Payments are handled by Paddle who are a PCI compliant Merchant of Record, which means that even Paddle don't see or store your card details. NightCafe does not have any access to your card details apart from the last 4 digits of your card ...