Do you keep my card details?
No. Payments are handled by Paddle who are a PCI compliant Merchant of Record, which means that even Paddle don't see or store your card details. NightCafe does not have any access to your card details apart from the last 4 digits of your card number.
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Is the checkout secure?
Yes. Payment is handled through the Paddle checkout. Paddle is a Merchant of Record that is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). When you make a purchase, you are actually paying Paddle through their ...
Can I cancel my subscription?
You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page ...
Can I still buy credit packs if I've subscribed?
Yes. You will also have the option to "Charge Now" which accelerates your next subscription payment to some time in the next few minutes. This is usually a better option because credit packs are more expensive than NightCafe PRO.
I was charged twice for my subscription payment
Seeing two charges on your statement can be alarming, but it does not always mean you were billed twice for the same thing. Common reasons Subscription renewal + PRO top-up — If you bought a top-up for extra credits, that is a separate one-off charge ...
How can I cancel, pause or delay my subscription?
You can cancel, pause, or delay your PRO subscription at any time from Manage subscription (creator.nightcafe.studio/account/subscription). Log in, open your account menu, and choose Manage subscription. Cancel your subscription On the Manage ...