Can I get a refund?

Can I get a refund?

It depends on the product you purchased, how much you used it, and the reasons for wanting a refund. Please see our Refund Policy for full details.
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    • Can I cancel my subscription?

      You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page ...
    • After I subscribe, what happens if I use all the credits?

      To get more credits after you've used them all, you can use the "Charge Now" button, which accelerates your next subscription payment to some time in the next few minutes.
    • Will I receive credits on the same day each month?

      For NightCafe PRO subscriptions, you will be charged (and receive your credits) on the same day each month when possible (some months have fewer days than others). You can see when your next payment is scheduled under Manage subscription. For ...
    • My credits went to the wrong account!

      Your credits will go to whatever account you're logged in to when you purchase them. If this is the wrong account for some reason, contact us via the Support form and we'll transfer them for you.
    • How can I cancel, pause or delay my subscription?

      You can cancel, pause or delay your next subscription payment any time in the user dashboard under Manage subscription.