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I cancelled my subscription but haven't received a refund yet
Cancelling your subscription does not automatically issue a refund. What happens when you cancel Your subscription is set to cancelled and will not renew. You keep your PRO perks until your expiry date (shown as "PRO perks expire" on the Manage ...
Can I cancel my subscription?
You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page ...
After I subscribe, what happens if I use all the credits?
To get more credits after you've used them all, you can use the "Charge Now" button, which accelerates your next subscription payment to some time in the next few minutes.
Will I receive credits on the same day each month?
For NightCafe PRO subscriptions, you will be charged (and receive your credits) on the same day each month when possible (some months have fewer days than others). You can see when your next payment is scheduled under Manage subscription. For ...
I was charged twice for my subscription payment
Seeing two charges on your statement can be alarming, but it does not always mean you were billed twice for the same thing. Common reasons Subscription renewal + PRO top-up — If you bought a top-up for extra credits, that is a separate one-off charge ...