Note: These guidelines are subject to periodic review and updates by NightCafe. Please ensure you stay informed of any changes communicated by the NightCafe team.
As a NightCafe Official Chat Host, you have several key responsibilities to ensure the chats remains a lively, welcoming, and respectful environment:
Active Engagement: Be present and actively participate in chats regularly. Engage with users, initiate discussions, and foster a welcoming atmosphere.
Moderation: Maintain a vigilant eye on the chat to ensure conversations remain respectful and aligned with NightCafe's community guidelines. Promptly address any disruptive behavior or inappropriate content by reporting to NightCafe Moderators.
Content Curation: Curate content relevant to the theme of the chat and encourage users to contribute positively. Share interesting topics, ask thought-provoking questions, and facilitate meaningful interactions.
As a NightCafe Official Chat Host, your interactions with users are crucial in creating a positive and inclusive community atmosphere. Here are key guidelines to ensure effective and engaging communication:
Be Friendly and Approachable: Interact with users in a friendly and approachable way. Make newcomers feel welcome and valued within the community. Also, no question is a stupid question!
Respond Promptly: Quickly respond to user questions, comments, and concerns. Demonstrate responsiveness and eagerness to assist whenever needed.
Encourage Participation: Encourage active participation from all users by asking open-ended questions, acknowledging contributions, and creating a safe space for dialogue.
Creating a welcoming and inclusive environment within NightCafe Official Chats is vital to fostering meaningful connections and positive interactions. As hosts, you play a crucial role in shaping the community atmosphere. Here are key guidelines to ensure a supportive and respectful environment for all members:
Promote Positivity: Foster a positive and inclusive atmosphere within the Official chats. Encourage kindness, respect, and empathy among members.
Zero Tolerance for Harassment: Strictly enforce NightCafe's Community Standards against harassment, hate speech, discrimination, and any form of abusive behavior. Take immediate action to address violations and maintain a safe environment for all. More on this in the next section.
Conflict Resolution: We expect you to handle conflicts or disagreements diplomatically and impartially. Encourage constructive communication and seek resolutions that promote harmony within the community.
As hosts in Chats (Verified, NightCafe Official, or not), please remember actions and disciplinary actions in non-official chatrooms do not carry over to official chats.
Please do not remove a user from official chats unless they violate official chat rules and have been adequately warned and timed out.
If a user's action is a direct or extreme violation of Community Standards, follow these steps:
Report the user profile.
Report the creation in question.
Report the message in question.
If you’re unsure what to do or need immediate assistance, feel free to reach out to a moderator in the Official Chat Hosts discord channel, or reach out to fellow hosts in the ‘private host chat’ if needed.
Please keep us informed of any significant developments or issues within the chats. Provide regular updates on community engagement, concerns, or suggestions for improvement.
Also, don't hesitate to reach out to NightCafe's Moderation team or Staff for assistance, clarification, or advice whenever necessary. We're here to support you in your role as a Verified Chat Host!
We want to clarify that all official chat rooms on NightCafe are now rated PG-13, excluding Community Support and Beginner Tips and Tricks.
Parents Strongly Cautioned: Some material may be inappropriate for children under 13. Parents are urged to exercise caution and discretion.
Moderate Content: Our chat rooms may include discussions and content that are slightly more lenient, such as mild language, suggestive themes, and moderate action scenes. Explicit content remains prohibited. For example, content with a small amount of blood or a woman in a slightly revealing bikini with no sexual connotations may now be allowed.
More Creative Freedom: This rating allows for a bit more flexibility in what can be shared, while still maintaining our community standards and ensuring a safe environment.
While the tone and content of our chat rooms haven't drastically changed, the PG-13 rating more accurately reflects the current atmosphere and the type of conversations happening.
Our moderation practices remain consistent, maintaining a space that is engaging and safe for all users. However, we want to be clear that these rooms are not suitable for anyone under 13 without parental guidance.
We understand that changes can be concerning, especially for our tenured hosts who have worked hard to build and maintain their communities. Here are some key points to reassure you:
No Major Changes Needed: The current moderation standards align well with the PG-13 rating. The NightCafe Official chats have been thriving under the existing guidelines, so there's no need for significant changes.
Supportive Environment: NightCafe is committed to supporting our hosts. If you have any questions or need guidance, our team is here to help!
Enhanced Clarity: This change primarily serves to provide clarity and transparency about the nature of our chat rooms as it sets clear expectations for all users.
As a reminder, NightCafe's terms state that users must be over 16 to use the site without a parent or guardian. This PG-13 rating aligns with these terms, ensuring that our community standards are clear and consistent.
We believe this adjustment will enhance the chat experience, providing a space that is both fun and transparent for our users.
By adhering to these guidelines, you'll contribute significantly to the success and vibrancy of the NightCafe Official Chats! 💙