If you have a freebie but cannot use it, it usually does not match the generation you are trying to create.

Common reasons

• Wrong model — Each freebie only works with specific models or workflows (for example, certain image models, video models, or prompt-to-edit).
• Credit cost too high — The freebie has a maximum credit value. If your generation costs more, the freebie cannot cover it.
• Already used — The freebie may show as Used or Expired.
• Expired — Freebies have an expiry date. Check the date on the freebie.
• Generation already free — Freebies cannot be applied to generations that already cost zero credits.

What to try

1. Open the Credits menu (header) and go to the Freebies tab to see your available freebies and their status.
2. Click Use on the freebie — this will take you to the correct Studio mode and model.
3. Make sure you are using a model that the freebie supports.

Only applicable freebies are shown at create time. The soonest-expiring freebie is applied automatically when eligible.